Survey: 76% of Small Businesses Use AI, Boost Efficiency
A recent survey from Goldman Sachs 10,000 Small Businesses Voices reports that 76% of small businesses are implementing AI, with 93% seeing improved efficiency and productivity.
While the impact of artificial intelligence is promising, the survey highlights that only 14% of small businesses have fully integrated AI into their core operations. A majority—73%—would benefit from additional training and resources to better utilize AI tools.
What are the benefits of AI adoption?
Small businesses currently using AI report key advantages like enhanced workflows, time savings, and streamlined processes. Furthermore, 67% of respondents expect AI to contribute to increased revenue over time.
However, the gap between adoption and full integration remains notable, signaling challenges in implementation and accessibility of resources.
Key findings from the survey:
- 76% of small businesses currently use artificial intelligence.
- 93% report positive impacts, including higher efficiency and productivity.
- Only 14% have fully integrated AI into operations.
- 67% expect AI to drive revenue growth.
- 73% need training and resources for better AI adoption.
What does this mean for technology professionals?
This survey underscores the importance of providing training, guidance, and tools for small businesses ready to scale AI’s potential—an opportunity relevant to technology consultants, web developers, and SEO specialists.
AI Search Optimization can support small businesses in maximizing AI-driven search performance.